We ship to all countries. Usually you will receive your order within 10-15 business days. This is an estimate. This does not include weekends or holidays. Standard Shipping will be via UPS Ground or USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier and tracking options. Most orders are shipped within 1-5 business days depending on availability. Orders may be sent directly from our supplier.
Please note: Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed.
If you need faster shipping, please link: DHL-fast-shipping
RETURNS & EXCHANGES
Items purchased from USLOOKBOOK are eligible for a full refund if returned within thirty (30) days of purchase or exchange.
ALL SALE ITEMS ARE FINAL. Sale Items may be exchanged or returned within thirty (30) days for store credit
When returning swimwear and lingerie the return package must be postmarked within fourteen (14) days of delivery.
Returns/exchanges are processed within 5 business days.
You will be notified via email once your return/exchange has processed.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.
Shipping Charges: Shipping charges on expedited orders are not refundable. The cost of shipping will be deducted from your refund.
WRONG / DAMAGED / DEFECTIVE ITEMS: In the unlikely event that you received the wrong or damaged items,please contact us immediately. we will promptly send you a replacement or issue you a full refund, you will not be charged any additional shipping or handling fees for replacement shipments.